Assertiveness skills are the essential backbone to developing great communication skills and ensuring agile leadership practices for getting the most out of your staff. This programme will introduce or reinforce current skills and develop a range of additional skills on how to increase your assertive behaviour, emotional intelligence, strategic leadership and gain greater respect from your team members. It will also look at how to develop a range of appropriate styles tailored to individual and difficult situations.
Course Objective
This course is aimed at imparting participants assertive skills, coaching skills and essential leadership skills for robust organization performance
Course Benefits
At the end of the course, participants will;
- Learn how to build trust, credibility and rapport fast and effectively through leadership
- Gain confidence in handling conflict, criticism and other challenging situations.
- Apply assertiveness and leadership skills to resolve conflict effectively.
- Deal with different behaviour ranging from aggressive through to submissive.
- Apply assertive Communication and react assertively, appropriately and confidently in any situation
- Build a strong effective management team
- Apply assertive behavioural techniques to manage others effectively
- Maintain confidence and emotional control in tough situations
- Demonstrate techniques to gain recognition and influence
Course Methodology
Lectures, Group discussion and activities, Videos and Case Studies.
Target Audience
- Corporate-level Executives, CEOs, MDs, Directors.
- Heads of Departments
- HR Directors, Managers and Officers
- Middle and Line Managers
- Business consultants
- Business managers and owners
- Quality and Productivity Professionals
- Talent managers and professionals
Course Contents
- The Myth of Leadership
- Visionary Leadership
- Leadership Styles and their impact on performance
- Leadership Motivation Strategies
- Assertiveness Skills
- Conflict Resolution
- Emotional Intelligence
- Assertive Time Management
- Coaching Skills
Emotional Intelligence Skills
